AI training for crisis and emergency organisations

Learn to use generative AI safely in crisis management: for training and exercises, scenarios, response plans, SITREPs and crisis communication. Hands-on, in-house or online, no technical background needed. This is our Advanced training, tailored to crisis organisations and the Dutch safety regions.

At AI Advice & Training we run hands-on, in-house AI training for crisis organisations. We train professionals from the Dutch safety regions (veiligheidsregio’s), regional medical emergency coordination (GHOR), acute care, water authorities and organisations with a business continuity (BCM) function. We offer the same format tailored to municipalities and government, policy makers and the public sector and healthcare.

Your trainers: Bram Kreuger and Diederik Stolk.

AI in crisis management, from exercises to aftermath

You practise with real cases from your own practice. Think of an exercise scenario that has to be ready tomorrow, or a stream of incoming reports you need to turn into a clear situation report fast. That way you see straight away what can be done safely today and what cannot yet.

Crisis organisations work under time pressure, with sensitive information and high demands on reliability. We start with what can already be done safely, are honest about what cannot yet, and keep connecting it to your own work.

By default we work with ChatGPT and Microsoft Copilot. On request we also look at Claude, Gemini or Perplexity. We tailor the content to the roles in the group: a session for training and exercise staff looks different from one for heads of communications.

Working safely with sensitive crisis information

In crisis management, care weighs heavily. Hallucination is the biggest risk: AI sometimes gets the interpretation wrong, so human verification is always needed. Data from the national crisis management system (LCMS), personal data and information for officials do not belong in public chat services. For sensitive work, choose a secure environment such as Microsoft Copilot in M365 or Azure AI. Do not use the public versions of ChatGPT or Claude.ai for this.

Deepfakes and disinformation are a growing crisis risk. Fake images and fake messages spread fast through social media and messaging apps; we show you how to recognise them and factor them into your crisis communication. We translate the requirements of the EU AI Act and GDPR to your own situation. See also our EU AI Act compliance consulting and the background in AI in crisis management. Want to introduce AI more broadly than training alone? See our AI consulting for organisations.

Part of the learning path

All our programmes can be taken on their own or as a learning path. This advanced training builds on the foundation of AI literacy. Want to embed AI structurally in the way you work? See AI Way of Working. A fully tailored programme is also possible; see custom AI training.

Good to know

We tailor the cases to your risk profile and exercise programme. Share response plans or earlier evaluations beforehand and we will build them into the cases. Ask participants to create a ChatGPT or Copilot account beforehand. For operational use, we prefer to work in your own secure environment.

Training credits. The training may qualify for professional development or accreditation points. Get in touch; we will gladly help you look into registration and options.