Blog
Insights on AI literacy, prompt engineering and the practical use of generative AI.
Which data can you enter in which AI tool?
Regulators see data breaches via AI chatbots. How to decide per tool, per account and per type of data what you enter in Copilot or ChatGPT under the GDPR.
- AI literacy
- AI privacy
- Personal data in AI tools
Checking sources in AI output: what stays, what changes
You check AI output the way you check any source. Yet something changes: errors look different and the volume of text grows. Here is how to handle it.
- AI literacy
- Checking sources
- Hallucinations
AI in crisis management: where are the real gains?
Where AI really helps crisis organisations: exercise scenarios, plans, crisis communication and recovery, plus the conditions for using it safely.
- Crisis management
- Safety region
- Training and exercises
Microsoft Copilot Cowork: from assistant to agent
Copilot Cowork has been available to all Microsoft 365 Copilot users since 16 June 2026. What it does, what it costs and how to get started in your team.
- Microsoft 365
- Copilot Cowork
- AI agents
AI strategy in healthcare: the end-2026 deadline
Dutch insurer Zilveren Kruis expects an AI strategy from care providers by end 2026. What healthcare organisations must arrange now, and why time is short.
- Care
- Healthcare
- AI strategy
Luckily, the senior is now the curator
AI lowers the bar for making and raises the bar for judging. Why the senior's role in the creative industry is shifting towards that of a curator.
- Creative industry
- Marketing and communications
- AI adoption
Transcription etiquette: 4 rules for AI in meetings
Unknown stinky face present. What goes wrong when you use transcription tools without consent, and how to do it right. Four ground rules for AI meetings.
- AI literacy
- Generative AI
- AI in practice
Will AI take over my job?
AI won't take your job. Someone using AI will. Trainer Stefan Popa on working with AI, from transcripts to a lost client, and what never fits in a prompt.
- AI implementation
- AI literacy
- Generative AI
ClawdBot in legal practice: a local AI agent
ClawdBot is a local AI agent for document analysis and automation. What it offers lawyers and tax advisers, and the privacy and security risks to weigh.
- AI in the legal profession
- AI compliance
- AI literacy
AI literacy: a legal obligation for lawyers
Under the EU AI Act, AI literacy is a legal obligation. What does that mean for lawyers in the Netherlands and Belgium, and how does your firm comply?
- AI literacy
- AI implementation
- AI privacy
AI literacy in municipalities: a legal obligation
AI literacy in Dutch and EU municipalities is a practical necessity and, under the EU AI Act, a legal obligation. Read what it means for civil servants.
- AI literacy
- Generative AI
- AI in practice
AI literacy for notaries: prompting is now a must
Why prompting with ChatGPT and Copilot is a practical necessity and, under the EU AI Act, a legal duty for civil-law notaries. Read what it means for you.
- AI literacy
- Generative AI
- AI in practice
AI literacy in healthcare: prompting is now a must
In healthcare, prompting is becoming a practical necessity and, under the EU AI Act, a legal obligation. Read what it means for your organisation.
- AI literacy
- Generative AI
- AI in practice
AI literacy in tax practice: prompting is now a must
For tax advisers, prompting is becoming a practical necessity and, under the EU AI Act, a legal obligation. Read what AI literacy means for your practice.
- AI literacy
- Generative AI
- AI in practice
AI literacy for lawyers: prompting is now a must
For lawyers, prompting is becoming a practical necessity and, under the EU AI Act, a legal obligation. Read what AI literacy means for your firm.
- AI literacy
- Generative AI
- AI in practice
AI in tax practice: ChatGPT and Copilot for tax advisers
How tax advisers use AI tools such as ChatGPT and Copilot for tax analysis, research and client communication, and where the limits of these tools lie.
- AI literacy
- Generative AI
- AI in practice
AI for notaries: ChatGPT and Copilot in practice
How civil-law notaries use AI tools such as ChatGPT and Copilot for deed preparation, legal research and document analysis, without losing due care.
- AI literacy
- Generative AI
- AI in practice
ChatGPT and Microsoft Copilot for lawyers
How ChatGPT and Copilot support lawyers with legal research, drafting and day-to-day work, and where the limits lie. Read what it means for your firm.
- AI literacy
- Generative AI
- AI in practice
Getting the most out of ChatGPT at work
What ChatGPT is, how professionals benefit from it, practical tips for using it well, and answers to common questions about languages, privacy and safety.
- AI literacy
- Generative AI
- AI in practice
Stop talking about ChatGPT, start talking to it
Instructing ChatGPT, or prompting, is a basic skill as essential as reading and writing, argues Tim Goudriaan in the Dutch national newspaper Trouw.
- AI literacy
- Generative AI
- AI in practice
9 Lex Fridman podcasts on AI worth watching
Lex Fridman researches AI at MIT and hosts long conversations with leading thinkers. Nine episodes on AI, ChatGPT and superintelligence worth your time.
- AI literacy
- Generative AI
- AI in practice
What makes a good (or bad) ChatGPT prompt?
What makes a good ChatGPT prompt? The main types of prompts, plus four ready-to-use templates: a blog post, an email, a LinkedIn post and a product text.
- AI literacy
- Generative AI
- AI in practice
ChatGPT prompts for risk management
How ChatGPT helps companies and governments identify, analyse and report on risks, plus practical prompting tips for getting useful risk analyses.
- AI literacy
- Generative AI
- AI in practice
AI privacy risks and ethical dilemmas
AI brings innovation but also privacy risks and ethical dilemmas: unexpected chatbot answers, disinformation, voice cloning and AI-driven cyberattacks.
- AI literacy
- Generative AI
- AI in practice
What can ChatGPT do for your organisation?
ChatGPT use cases across content, customer service, e-commerce, education, healthcare, finance and software, with links to further reading for each one.
- AI literacy
- Generative AI
- AI in practice
Boost your productivity and profit with ChatGPT
ChatGPT can change how you work and communicate. Concrete benefits for individual users, plus a list of AI tools per category for content, design and more.
- AI literacy
- Generative AI
- AI in practice
How can companies protect privacy when using AI?
Balancing AI and privacy is complex. What the Dutch Data Protection Authority says about algorithms, and how to protect personal data under the GDPR.
- AI literacy
- Generative AI
- AI in practice
The future of education, research and AI
Education and research have a crucial role in shaping the future of AI. Why AI is not neutral, and why it belongs in curricula and on your priority list.
- AI literacy
- Generative AI
- AI in practice