AI literacy training (EU AI Act): hands-on basics

AI literacy training gives a broad group a practical, hands-on foundation in generative AI. Participants learn what AI can and cannot do, how to work safely and how to apply AI to their daily tasks straight away. It is a structured first step in the learning path, not a one-off workshop.

Your trainers are experienced AI trainers from our team, including Tim Goudriaan and Diederik Stolk.

What the EU AI Act asks of you on AI literacy

Article 4 of the EU AI Act asks every organisation that uses AI systems to take measures to build the AI literacy of the people working with them. That covers employees, but also others who use AI on the organisation’s behalf. Because it is an EU regulation, the same rule applies whether your office is in Amsterdam, Brussels or Luxembourg, and whether your team works in English, Dutch or French.

The rule changed in July 2026. From February 2025, Article 4 asked organisations to ensure, to their best extent, a sufficient level of AI literacy. Regulation (EU) 2026/1744, in force since 27 July 2026, replaced that with an obligation of effort: you must take measures, but you no longer have to guarantee a specific level for any individual. The duty to act remains, and training is the most obvious measure.

The law does not prescribe a certificate or a fixed number of hours. It makes sense to take the knowledge, experience and role of your people into account. A shared, hands-on foundation for everyone who uses AI is the logical place to start. For the wider obligations under the regulation, see our EU AI Act compliance consulting.

What an AI literacy training looks like

From the first minute you work on your own tasks. Take a weekly progress report. Normally you start with a blank document. In the training you put your rough notes into an AI tool. With a few targeted instructions you steer the result. Within minutes you have a readable draft that you finish yourself.

Every module follows the same pattern: a short explanation, then practising on a realistic example. You compare approaches with the group and apply each technique straight away to work you recognise. By the end you don’t just know how AI works, you have used it on your own tasks.

AI literacy as the first step in the learning path

Every training can be taken on its own or as part of a learning path. After AI literacy, your team goes deeper into specific tools and roles with the Advanced AI training, or turns the knowledge into fixed ways of working with AI Way of Working.

Afterwards every participant receives the Awareness Badge. Want the knowledge formally recorded? Participants can sit an exam for the AI literacy certificate of the Dutch Foundation for the Promotion of AI Literacy (Stichting ter bevordering van AI-Geletterdheid).

Training large numbers of employees? Take a look at our programme at scale. Rolling out AI more broadly? Take a look at our AI consulting for organisations.

Good to know

The training revolves around your own practice. As standard we lightly tailor the content to your sector, roles and tools, and work with examples your participants recognise.

Want to start more broadly? A substantial curriculum of your own is possible, as is an energetic AI hackathon to get the subject moving inside your organisation.